Mistakes!

Ever met the perfect salesperson?

One that always gets it right?

Never makes a mistake?

Unlikely

Sales is a tough gig and we all slip up

You/your team could be making some of these mistakes:

1. Wasting time and effort

2. Not knowing the customer well enough

3. Talking about themselves too much

4. Using out-of-date tactics

5. Poor use of process

Of course, they aren't deliberate

It might be falling into bad habits, not keeping up with the pace of change, or simply never being shown the right way

Lets turn to the orange hat for some ways to address these

🟠 Orange Hat Thinking 🟠

Time for some self-reflection

As sales professionals, we know questions help people think. It's time to put them to good use.

🔶 Wasting time and effort

- How do you decide which tasks and activities to prioritize?

- Can you recall situations where your efforts didn't yield the expected results?

-What methods do you use to evaluate the effectiveness of your activities?

🔶 Not knowing the customer well enough

- How do you gather information about your potential customers before making contact?

- Have there been instances where limited customer knowledge hindered your sales conversation?

- What can you do to better understand your customers' needs and preferences?

🔶 Talking about themselves too much

- How do you balance discussing your products/services with understanding the customer's needs?

- Have you ever received feedback about focusing too much on your presentation?

- What strategies can you use to keep the conversation centered on the customer?

🔶 Using out-of-date tactics

- How frequently do you review and update your sales techniques to stay current with market trends?

-Can you think of times when outdated tactics affected your ability to close a deal?

- What sources do you rely on to stay informed about the latest sales strategies?

🔶 Poor use of process

- Is there a defined sales process that you follow consistently?

- Have there been moments when deviating from the process caused difficulties?

- How can you ensure you consistently follow the sales process to improve outcomes?

Alternatively feel free to use this scorecard with 35 questions designed to stimulate thinking

https://lnkd.in/dMRgJMM

It will also give a tailored report and some extra resources to explore the shifts that you might need to make

(It takes 5 minutes to complete)

Some small adjustments could be all it takes

Implemented across the whole sales process this will make a difference in how you sell

Immediate impact for you and your customers

Learn from mistakes and grow in your role