Is ethical selling for you?
Sep 20, 2024
Some people can't adopt an ethical selling approach
They'll fight it
(Think it's too soft)
Some people will try and fail
They'll misunderstand it
(Think it's too hard)
Some people will make it their way of working
They'll ensure everybody wins
๐งก Customer
- Gets their outcomes
๐งก Company
- Achieves their results
๐งก Conscience
- Keeps their integrity
How can we achieve this?
On with the headgear to explain
๐ Orange hat thinking ๐
The key to success is by applying the ETHICAL Model
๐ถ Empathetic Communication:
- Engaging in active dialogue to understand customer needs and wants.
๐ถ Transparency and Integrity:
- Operating with honesty and clarity, providing accurate information.
๐ถ Holistic Value-Centric Approach:
- Prioritising a way of working that focuses on customer value and desired outcomes.
๐ถ Informed Decision-Making:
- Ensuring customers can make decisions with the right information, respecting their autonomy.
๐ถ Collaborative Relationship Building:
- Thinking like a partner to build deeper and long-lasting customer relationships.
๐ถ Adaptive Negotiation:
- Approaching negotiations ethically and using flexibility to for win-win outcomes.
๐ถ Learning and Growth:
- Embracing continuous learning and developing a growth mindset to stay informed and improve.
This is at the core of my new book Ethical Selling - How to win more business by doing the right thing
Pre-register list open now with chance to get first three chapters for free
https://lnkd.in/eCftbN5Q
Can we make ethical selling the norm?
Are you ready to increase your sales?
The Collaborative Selling Scorecard has been designed to show sales professionals their blind spots and provide instant, actionable steps on how to improve
It’s free and only takes 5 minutes