I won't do that
Apr 24, 2023
"I know I need to do some coaching for the team... will your training do that for me?”
Orange Hat series - Sales Director Dilemmas #6
β NO β
HOWEVER… it will help by:
- Providing a framework
- Giving skills to focus on
- Kicking off the conversation
πΆ Framework
Methodology, process, framework - whatever you call it - you need something to base thinking and activity around
You don’t want to be making stuff up as you go along
This will give you a way of working out what makes a difference and who needs to do what to make that happen
πΆ Skills
The framework you have should have skills mapped or built into it
You don’t want to leave it to chance that people will figure out the best way
Why reinvent the wheel when best practice and up to date methods are already known
πΆ Conversations
Good training will be built around implementation and discussion to consider what is working best
You can use the reflection on using new tools and techniques as a means of encouraging better self-awareness and willingness for coaching and peer support
Get into the habit of learning and continual improvement through encouraging talking
If you are serious about having a team performing better especially when making sense of challenges many may have not had to navigate before you can accelerate that with external help
(That’s why we call our 12 week Collaborative Selling programme with the 10 different elements built in to drive outcomes the ‘Accelerator’)
BUT… you cannot abdicate responsibility
It can make it easier for you and give you chance to ‘catch your breath’… and then pick up and drive the best practice that has been installed
You should never become dependent on training providers or consultants
Use as ongoing support but be sure to do your bit
(For example our Academy offers digital reinforcement, regular livestreams and opportunity for Q&A in the 'community')
So though I say ‘NO’ training can certainly help with some of the strain and provide extra elements to get going on the right direction
Now more than ever we need to equip salespeople to do the job to the best of their ability
Look what makes a difference in the form of more current approaches and mindset and make sure you give them the best chance to succeed by sharing that
Why 'Orange Hat'
The Six Thinking Hats is a method used to amplify creativity by making sure that a broad variety of viewpoints and thinking styles are represented.
It was developed by Dr. Edward de Bono
The six hats are:
βͺ White: the objective hat, which focuses on facts and logic
π΄ Red: the intuitive hat, focusing on emotion and instinct
β« Black: the cautious hat, used to predict negative outcomes
π Yellow: the optimistic hat, used to look for positive outcomes
πGreen: the creative hat, where ideas are abundant and criticism spare
π΅ Blue: the hat of control, used for managing the process
I've taken the liberty of addling a new one
πΆ Orange: the hat of applied sales thinking, used to address real life challenges and drive results today.
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