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‘Busy Busy Busy’ – being ineffective. It results in wasted opportunities, is tiring and stressful and means the focus is on the wrong activities to deliver results
‘Olde Worlde’ – being old fashioned. It is when salespeople are too self-centred rather than customer focused, too technical in their approach or use bad techniques better suited to a bygone era of selling
‘Muddled Mindset’ – being misaligned. It can happen at organisation, management and individual level and means that the confusion leads to frustration and wasted effort